Privacy Policy

Effective date: September 9, 2025

Hookcatch is a product of Willowbark Consulting LLC at 514 Americas Way, #23910, Box Elder SD 57719-7600, USA. This policy explains what we collect, why we collect it, and how we handle your information when you visit hookcatch.io and use our services.

Information we collect

• Account and contact data. Email address, name, team and billing contact details.
• Usage and device data. IP address, user agent, pages viewed, timestamps, referrer.
• Service data. Webhook request metadata and payloads that you choose to send to Hookcatch. You control what is sent. Do not send secrets unless required for the integration and do not send unlawful content.
• Payment data. Processed by our payment provider. We do not store full card numbers.

How we use information

• Provide and improve the service, including routing and replaying webhook events.
• Operate, maintain, debug, and secure our infrastructure.
• Communicate with you about updates, security notices, and support.
• Comply with law and enforce our Terms.

Legal bases

Where applicable, we rely on contract performance, legitimate interests, consent, and legal obligations as our bases for processing.

Cookies

We use essential cookies for session and security. We may use privacy friendly analytics that does not track you across sites. You can control cookies in your browser settings.

Retention

Account data is kept while your account is active. Service data retention follows your plan settings. We may keep logs and minimal records as required for security, billing, and legal compliance.

Sharing

We share information with service providers that help us run Hookcatch, for example hosting, email, analytics, and payments. These providers process data under contract and only for our instructions. We may disclose data to comply with law or in connection with a business transfer.

International transfers

We may process data in the United States and other countries. When we transfer personal data internationally we use appropriate safeguards as required by law.

Security

We use industry standard security controls, access restrictions, and encryption in transit. No method of transmission or storage is perfectly secure. You are responsible for securing your credentials and deciding what data to send to the service.

Your rights

Depending on your location you may have rights to access, correct, delete, or port your personal information and to object or restrict certain processing. To exercise a right, contact us at admin@hookcatch.io. You may also lodge a complaint with your local authority.

Children

Our service is not directed to children under 13 and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. If changes are material we will provide reasonable notice, for example by email or a notice on the site.

Contact

Questions or requests can be sent to admin@hookcatch.io or mailed to 514 Americas Way, #23910, Box Elder SD 57719-7600, USA.